Privacy Policy

The privacy of your Personal Information is important to us, but remember that no way of transmitting data over the Internet or any method of electronic storage is 100% secure. Although we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

I. Collection and use of information

1. When you use our Site, we may ask you to provide us with certain personal information that may be used to contact you or to identify you. Personal information may include but is not limited to, your name (“Personal Information”), email address, telephone number, or other information to assist you in using our Services.

2. We collect information from you when you register on our site, when you subscribe to newsletters, when you respond to surveys, when you fill out forms, when you use live chat (online), or enter information on our site.

3. Like many site operators, we collect information that your browser sends when you visit our Site (“Recorded Data”).

4. This Data that is recorded may include information such as the Internet Protocol (“IP”) address of your computer, the type of browser, the version of the browser, the pages of our Site you are visiting, the time and date of your visit, the time spent on these pages and other statistics.

II. Messages

1. We may use your Personal Information to contact you through newsletters, marketing or promotional materials, and other information.

2. We may use the information we collect from you when you register, when you make purchases, when you sign up for our newsletter, when you respond to surveys or marketing messages, when you browse the website, or use certain other features of the site, in the following ways:

2.1. In order to personalize your use and to enable us to provide the type of content and products offered that you are most interested in.

2.2. To improve our website in order to serve you better.

2.3. To enable us to serve you better in response to your service requests.

2.4. To administer contests, promotions, surveys, or other features of the site.

2.5. To process your transactions quickly.

2.6. To request ratings and reviews of services or products.

2.7. To track them after correspondence (live chat, email, or phone inquiries).

3. We store your data (in most cases only your email) in our CRM system for the aforementioned purposes. You can unsubscribe at any time and not receive more messages from us. 

III. Cookies

1. Cookies are small data files that may include anonymous unique identifiers. Cookies are sent to your browser from a website and stored on your computer’s hard drive. Cookies are small files that websites or service providers transfer to your computer’s hard drive through your web browser (if you allow this), which allows site or service provider systems to recognize your browser and capture and store certain information. For example, we use Google Analytics, cookies to track conversions through AdWords, and Facebook Pixel, which helps us create more useful articles and improve the user experience. They are also used to help us understand your preferences based on past or current actions on the site, which allows us to provide you with improved services. We also use cookies to help us collect aggregate data about site traffic and site interaction so that we can offer better site capabilities and tools for the future.

2. We use cookies to collect information. You can set up your browser to refuse all cookies or to give a signal when a cookie is sent. Even if you do not want to allow cookies, you will still be able to use our website – just disable them from your browser settings. You can choose to have your computer alert you each time a cookie is sent, or you can choose to turn off all cookies. Because there are small differences between browsers, see your browser’s Help menu to find out exactly how to set cookies. Even if you choose to decline cookies, you will still be able to use our website, however, your access to certain features and areas of our website may be restricted.

IV. Disclosure of information to third parties

1. We do not sell, trade, or otherwise transfer your personal information to third parties unless we have warned users in advance. This does not include web hosting partners and other parties that help us manage our website, conduct our business or serve our users. We may also provide information when it is provided for the purpose of complying with the law, enforcing our site policies, or protecting our rights, property, or safety, or those of others.

2. However, non-personal visitor information may be provided to other parties for marketing, advertising, or other uses.

3. Please note that if you choose to subscribe to our newsletter, we may send you information on behalf of our partners that is relevant to what you are doing. You can unsubscribe at any time.

4. We may also include or offer third-party products or services on our website and/or newsletter and partner with trusted third parties to provide you with joint marketing content that we believe may be relevant to you. However, we are not responsible for the privacy practices used by these third-party websites or for the information or content they contain. This Privacy Policy applies only to information collected by us through the Site. For this reason, this Privacy Policy does not apply to the use of third-party websites that are accessed by selecting a link posted on our Site or newsletter. These other websites or applications are subject to their privacy policies (privacy) when you access or use these sites or applications. We encourage our users to read the privacy policies of other websites before using them. 

5. Our Site may include Social Media Features, such as the Facebook Like button and Widgets, such as the Share This button, or interactive mini-programs that appear on our site. These features may collect information about your IP address, which page you visit on our site and may set cookies in order for the feature to work properly. Social media features and widgets are hosted by a third party. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policies and other policies of the companies that provide them. We have no control over these Social Media functions and are therefore not responsible for the information/functions contained therein.

6. In addition, we may use third party services such as:

6.1. Google Analytics, which collects, monitors, and analyzes how you interact with the Site.

6.2. MailChimp to save your email address as well as other data related to your email address. We use MailChimp as our marketing automation platform. By submitting a form on the Site, you confirm that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.

6.3. Facebook Pixel.

6.4. Google Remarketing Tag.

V. Future events

If we (or our assets) are acquired by another organization (company), whether through a merger, acquisition, bankruptcy, or otherwise, that organization will receive all information collected by us on the Site. In this case, you will be notified by email and/or by notice in a prominent place on our website about the change of ownership. 

VI. Disclaimer

1. We do not guarantee the continuous operation of the Site.

2. We reserve the right to suspend access to certain material or to the entire website for an unlimited period of time, whether planned or accidental. We are not responsible for damages caused to Users as a result of interruptions.

3. We reserve the right to redirect Users to other websites that are controlled by us. In this case, the User must accept the terms of these websites.

4. We reserve the right to redirect Users to other websites that are owned and controlled by third parties. We have no control over the content of these websites and are therefore not responsible for the content of these websites.

5. The information on the Site should in no way be construed as advice or consultation. All actions of the Users related to the protection of their rights and legitimate interests must be performed after consultation with a specialist in the relevant field.

6. The information provided on the Site may be general or abstract. Its correct application in practice depends on the law, including the legal facts about the specific situation, which cannot be described on the Site. This is the reason why we are not responsible for how the Users apply the information in various more complex situations or in situations with specific characteristics that lead to harm to the User.

VII. About us

Hackertickets.com (“Site”, “we”, “us” or “our”). This page informs you about our policies regarding the collection, use and disclosure of Personal Information that we receive from users of the Site. By using the Site, you agree to the collection and use of information in accordance with these rules. The site is owned by the Foundation for Public Benefit “Informed Tourism” – NGOs, registered in EU, with UIC: 206711538.

If you have any questions regarding this Privacy Policy, please contact us by email at info@hackertickets.com. More information on the issue of personal data protection, as well as contact details of the Data Protection Authorities, can be found at https://ec.europa.eu/info/law/law-topic/data-protection_en.

VIII. Changes to this Privacy Policy

1. This Privacy Policy is in force and remains in force except for any future changes to its provisions, which take effect as soon as they are published on this page.

2. We reserve the right to update or change our Privacy Policy at any time, and you should periodically review this Privacy Policy. If you continue to use the Site after posting changes to the Privacy Policy on this page, this will constitute your acceptance of the changes and your agreement to abide by and be bound by the amended Privacy Policy.